Business Support Solutions Training: Appraisal Skills, 8 September 2010

Business Support Solutions
Warren Bruce Court
Warren Bruce Road
Trafford Park
Manchester
M17 1LB

Many appraisal interviews fail to achieve the desirable results.  This workshop begins by analysing the best appraisals and shows you how to avoid the basic pitfalls. 

Positive appraisals will improve staff morale
Individuals need to know how they are getting on and to have an opportunity to discuss their work in detail. This seminar will show you how to record information, in order to gain insight into their performance.

Put people at their ease, by using subtle communication techniques
Appraisal interviews can become very tense.  The most successful appraisers use subtle listening and questioning techniques which encourage appraisee’s to talk openly and honestly.  

Help your people to fulfill their potential, by giving positive feedback
For staff to give total commitment to their work, they need to understand how they are progressing.  During this workshop you’ll discover how to give positive feedback that gives people a real boost.

This workshop also covers

  • How to structure and plan the appraisal
  • How to encourage appraisees to talk openly
  • Measuring efficiency
  • Performance standards and individual targets
  • How to give relevant and constructive feedback
  • Setting realistic and measurable targets
  • Handling negativity
  • Self appraisal techniques
  • Dealing effectively with difficult situations
  • Follow-up procedures after the appraisal

For more information please see the website:

http://www.business-support-solutions.co.uk/trainings/238  

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